RESOURCES
Everything you need to deliver with Dropo.
Find helpful information for preparing, requesting, receiving and managing business deliveries with Dropo.
BUSINESS RESOURCES
Learn how businesses use Dropo.
Account basics, service selection and what to prepare before the first delivery.
Dropo is built for businesses that need packages, parts, supplies and orders moved locally. A business account keeps delivery requests, active deliveries and completed delivery records in one place.
- Set up a business account for your team.
- Request eligible local deliveries.
- Follow delivery status from pickup to completion.
- Reference completed delivery records.
- Review services and confirm your delivery need.
- Check that pickup and destination fall inside the service area.
- Get an estimate with pickup, destination and shipment details.
- Create a business account to request deliveries.
- Complete pickup and destination addresses, including suite or dock.
- Pickup and recipient contact information.
- Item count, approximate weight and dimensions.
- Handling, access, parking or gate notes.
- Packaging finished and labeled before pickup.
- Anything requiring special handling disclosed up front.
- Same Day Delivery — fast local delivery for urgent needs.
- Scheduled Delivery — planned and recurring deliveries.
- Dedicated Routes — recurring routes built around your operation.
- Hot Shot Delivery — urgent direct transportation.
- Last Mile Delivery — final-mile business delivery.
- Freight & Larger Deliveries — cargo van and box truck capacity.
- Need it now — Same Day or Hot Shot Delivery.
- Need it on a set day or time — Scheduled Delivery.
- Same stops every week — Dedicated Routes.
- Deliveries to your customers — Last Mile Delivery.
- Pallets or oversized goods — Freight & Larger Deliveries.
- Not sure — request an estimate and share the details.
Dropo is centered in Dallas–Fort Worth and supports eligible regional destinations generally within approximately 350 driving miles of DFW. Availability varies by pickup location, destination, vehicle requirements, shipment type and capacity. Distance is evaluated by driving route, not by ZIP code alone.
DELIVERY GUIDES
Pickup, drop off and packaging.
Practical guidance for preparing shipments and receiving deliveries.
- Preparing the shipment — packed, sealed, labeled and staged in one place.
- Pickup location accessibility — dock, entrance, parking and gate details.
- Contact information — who the driver should ask for on arrival.
- Shipment readiness — ready at the start of the pickup window.
- Packaging — suitable for the contents and the route.
- Driver arrival — a Dropo driver arrives for the scheduled pickup.
- Pickup confirmation — the delivery moves to in transit once loaded.
- Receiving location — complete address with suite, dock or department.
- Recipient availability — someone available during the delivery window.
- Access instructions — gate codes, entrances and unloading notes.
- Delivery confirmation — status updates as the delivery completes.
- Proof of delivery — captured where applicable for the delivery.
- Use cartons or containers suited to the weight and contents.
- Secure loose items so nothing shifts in transit.
- Protect fragile goods with internal cushioning.
- Seal boxes fully and label each carton clearly.
- Palletize and wrap larger shipments where practical.
- Disclose anything that needs special handling before pickup.
Not every item can be accepted for transportation. Acceptance depends on the shipment, the vehicle, the route and applicable law, and some categories may be declined at pickup. If you are unsure whether an item can move with Dropo, ask before requesting the delivery. Detailed prohibited-item rules are maintained on the prohibited items page and may be updated as Dropo formalizes its policies.
- Pack so contents stay contained and stable in transit.
- Keep pickup and delivery areas clear for safe loading.
- Flag heavy, sharp or awkward items before pickup.
- Share site rules such as PPE, check-in or dock procedures.
- Provide accurate weight so the right vehicle is assigned.
HELP & SUPPORT
Find an answer or reach the team.
FAQs, support topics and the fastest way to contact Dropo.
- Where does Dropo deliver today?
- How are estimates calculated?
- Can a delivery include multiple stops?
- Which vehicles are available for a shipment?
Questions about a delivery, a quote or a Dropo business account? Start a chat or email the team.
Or email us here.
The Help Center groups support topics by who you are and what you need help with.