DELIVERY HELP
Delivery actions, explained.
Understand how tracking, requests, scheduling and returns work with Dropo — and find the right place to start.
TRACK A DELIVERY
Stay informed from pickup to delivery.
Delivery tracking is part of the Dropo business delivery experience. Business customers follow their deliveries after signing in — Dropo does not offer public package lookup.
- Follow status from request through completion.
- See the deliveries connected to your business account.
- Reference delivery records after completion.
- Access proof of delivery where applicable.
REQUEST A DELIVERY
Request a Delivery
Tell Dropo what your business needs moved and where it needs to go.
- Share pickup and destination details.
- Describe the shipment — items, weight and handling.
- Review a clearly marked estimate.
- Confirm the delivery through your business account.
SCHEDULE A DELIVERY
Schedule a Delivery
Plan a business delivery for a future date, a recurring need or a scheduled route.
- Set a future pickup date and window.
- Repeat deliveries that happen on a regular rhythm.
- Move recurring stops onto a dedicated route.
- Keep planned and same-day work in one place.
RETURNS
Return deliveries
A delivery can also move in the other direction — from a customer or job site back to your business.
- Collect an item from a customer or site and return it to your location.
- Move goods back to a warehouse, supplier or branch.
- Share condition, packaging and access notes in the request.
Return options are handled as business deliveries and are evaluated per request. Dropo is still finalizing how broader return programs will work.
MORE HELP
Looking for guides instead?
Pickup, drop off, packaging, prohibited items and safety guidance live in the Resources Center.