How to Track a Dropo Delivery
Tracking with Dropo is part of your account. Sign in, open your deliveries and follow progress through to Proof of Delivery.
Final video file pending upload · storyboard and transcript available
HELP CENTER
How can we help you move it?
Browse help topics for businesses shipping with Dropo and for drivers delivering with Dropo. If you can't find what you need, the Dropo team is one message away.
HELP TOPICS
Start with a topic.
Track a deliveryLearn how delivery tracking works and where to sign in to follow a delivery.Open Service area & regional deliveryWhere Dropo delivers today, how regional routes are evaluated and what varies by shipment.Open Business accountsCreate an account, sign in, add teammates and manage your shipper profile.Open Requesting a deliveryWhat Dropo needs from you, vehicle categories and how estimates are built.Open Packaging & preparationPackage, label and stage shipments so pickup and delivery go smoothly.Open Store servicesPickup, drop off, returns and Overnight Hold at Dropo store locations.Open Overnight HoldHow shipments are held securely overnight and released the next day.Open Proof of deliveryWhat is captured at completion and where to find the delivery record.Open Billing & invoicesUnderstand delivery charges, estimates and account billing details.Open Trust & SafetySafety standards, conduct rules and what may not be shipped through Dropo.Open Report a safety concernReport an incident, accident, injury, lost or damaged shipment, harassment or suspected fraud.Open Frequently asked questionsQuick answers to the questions businesses and drivers ask most.Open Driver supportApplying, documents, onboarding, the Driver App and driver resources.Open Non-CMV Delivery Professional AgreementRead the agreement drivers accept before activating their account.Open Non-CMV Delivery Professional Arbitration AgreementRead the separate arbitration agreement that governs how Covered Claims are resolved.Open
CONTACT SUPPORT
Talk to a real Dropo person.
Support is staffed by people who understand local and regional delivery, not scripts. Reach out with a delivery reference when you have one.
Need to report a safety concern?
Report a safety incident, an accident or injury during an active Dropo trip, a lost, stolen or damaged shipment, harassment, property damage or suspected fraud. For immediate danger, call 911 first.
Still need a hand with a delivery?
Dropo Video Center
Video help guides.
Short visual walkthroughs for tracking a delivery and shipping with Dropo.
How to Ship with Dropo
From shipment details and service selection through your estimate, pickup, delivery updates and Proof of Delivery.
Final video file pending upload · storyboard and transcript available
Dropo Video Center
More walkthroughs, in one place.
Short guides covering requesting delivery, following status and driving with Dropo.
Dropo videos are educational overviews. Service availability, eligibility and delivery options vary by request. Nothing in a video creates a guarantee of approval, availability or delivery timing.