How to Ship with Dropo
From shipment details and service selection through your estimate, pickup, delivery updates and Proof of Delivery.
Final video file pending upload · storyboard and transcript available
BUSINESS RESOURCES
Practical guidance for moving what matters.
Find the information your team needs to prepare shipments, manage a Dropo business account and understand delivery from request to completion.
Getting StartedCreate a business account, request a delivery and understand the first steps.Read guideHow Dropo WorksSee the path from request and estimate to tracking and proof of delivery.Open resourceDelivery Preparation GuideHave addresses, contacts, access notes and shipment details ready.Read guideVehicle GuideUnderstand the vehicle categories used for eligible local deliveries.Read guidePackaging GuidelinesProtect cartons, parts, supplies and equipment before pickup.Read guideProof of DeliveryLearn what delivery confirmation may include after a completed stop.Read guideProhibited ItemsReview items Dropo does not accept for delivery.Open resourceDelivery TrackingTracking is available inside your signed-in business experience.Open resourceService Area & Regional DeliveryReview DFW-centered coverage, regional destinations and route eligibility guidance.Open resourceBusiness Account HelpFind account, access and delivery management guidance.Read guideBilling & PaymentsReview billing information and delivery spend in your account.Read guideDelivery FAQsAnswers to common business delivery questions.Read guideAPI & IntegrationsInformational only while production APIs and integrations are being prepared.Read guideFind a Dropo StoreExplore the store network and location services when coverage is available.Open resourceStore ServicesLearn about eligible pickup, drop off, returns and overnight holds.Open resourcePickup GuidePrepare for an authorized pickup at a participating Dropo Store.Open resourceDrop Off GuideUnderstand the handoff details for eligible drop offs.Open resourceReturnsReview the Dropo Store return handoff experience where available.Open resourceOvernight HoldSee how an eligible shipment can pause between transportation events.Open resource
GETTING STARTED
Start with the delivery details.
A business account keeps requests, active shipments and completed delivery records together.
Create an account
Set up a business account to request and manage eligible local deliveries.
Get an estimate
Enter pickup, delivery and shipment details to review a clearly marked estimate.
Keep moving
Follow status, reference delivery records and access proof of delivery in one place.
DELIVERY PREPARATION
Make the handoff easier.
Addresses
Use complete pickup and destination addresses, including suite, dock or access notes.
Contacts
Add the right pickup and recipient contact information for the delivery.
Shipment details
Include item count, approximate weight, dimensions and handling information.
Access
Share loading, parking, gate or unloading requirements before the request.
VEHICLE GUIDE
Vehicle categories depend on the shipment.
Car / SUV
For smaller packages, documents and eligible business deliveries.
Cargo Van
For business orders, parts, supplies and medium-size shipments.
Box Truck
For eligible pallets and larger commercial goods where supported.
PACKAGING GUIDELINES
Protect the shipment before pickup.
Use suitable packaging, secure loose items, label cartons clearly and disclose anything that needs special handling.
PROOF OF DELIVERY
A clear record when delivery is complete.
Depending on the delivery, completion may include status confirmation, a delivery photo, recipient signature or other information captured through the business experience.
SERVICE AREA & REGIONAL DELIVERY
Where Dropo delivers today.
Dropo is centered in Dallas–Fort Worth and supports eligible regional destinations generally within approximately 350 driving miles of DFW, including markets such as Austin, Houston, Oklahoma City and Little Rock.
Local
Dallas–Fort Worth and nearby communities.
Metro to metro
Eligible deliveries between major Texas markets such as DFW, Austin and Houston.
Regional
Eligible longer distance routes into nearby Oklahoma and Arkansas destinations.
Service availability varies by pickup location, delivery destination, vehicle requirements, shipment type, driver availability, and other operational factors. Distance is evaluated by driving route, and no destination is guaranteed by ZIP code alone.
View Service AreaACCOUNT HELP
Need help with shipping on Dropo?
DELIVERY TRACKING
Tracking lives inside your business account.
Sign in to follow active deliveries, review status and access delivery information. Dropo does not offer public package lookup.
BILLING & PAYMENTS
Keep delivery spend in view.
Billing and delivery spend information are part of the Dropo business account experience. Features and availability may vary.
DELIVERY FAQS
Questions about business delivery.
What is the Dropo service area?
Dropo is centered on Dallas–Fort Worth and supports eligible regional destinations within approximately 350 driving miles of DFW. Availability varies by the actual route, shipment and operating capacity.
Can I request multiple stops?
The estimate flow supports additional stops where the delivery and shipment are eligible.
Is every vehicle available for every request?
Vehicle availability depends on operational coverage, shipment details and current capacity.
Are integrations available?
API and integration information is provided for planning while production availability is being prepared.
Dropo Video Center
Video guides for your team.
Share these short walkthroughs with anyone who requests or follows deliveries.
How to Track a Dropo Delivery
Tracking with Dropo is part of your account. Sign in, open your deliveries and follow progress through to Proof of Delivery.
Final video file pending upload · storyboard and transcript available
Dropo Video Center
More walkthroughs, in one place.
Short guides covering requesting delivery, following status and driving with Dropo.
Dropo videos are educational overviews. Service availability, eligibility and delivery options vary by request. Nothing in a video creates a guarantee of approval, availability or delivery timing.