Prohibited Items Policy

These items may not be shipped, delivered, received or held through Dropo, or are restricted unless Dropo has expressly confirmed in writing that the service supports them.

Prohibited or restricted items

• illegal goods;
• controlled substances not lawfully handled;
• explosives;
• hazardous materials not expressly supported;
• firearms and weapons where the service is not specifically authorized;
• stolen property;
• live animals unless expressly supported;
• human remains;
• cash or currency where unsupported;
• highly valuable items beyond allowed limits;
• leaking packages;
• dangerous chemicals;
• biological hazards;
• items requiring controlled temperature unless supported;
• items prohibited by carrier, federal, state or local law.

What Dropo may do

Dropo may refuse, isolate, return, surrender to authorities or otherwise appropriately handle prohibited or dangerous shipments where permitted or required by law. Drivers and Access Point partners may refuse any package that appears to fall into these categories.

Questions

If you are unsure whether an item is supported, contact Dropo Support before booking.